Get in Touch With Us
Whether you have a question about one of our crypto casino reviews, want to flag something that looks out of date, or have a suggestion for coverage we haven't tackled yet, this page explains the best ways to reach us and what to expect once you do.
How to Reach the Editorial Team
Email is the most direct route to our team. Every message is read by a real person — not filtered by an automated system — and we aim to respond within two working days. The more context you include upfront, the faster we can get you a useful answer.
You can reach us at [email protected]
When you write in, it helps to mention:
- The page or casino review your message relates to (a URL or site name works fine)
- Whether your enquiry is editorial, a factual correction, a partnership query, or something else
- Any relevant detail that would help us respond accurately
What We Can Help With
We receive a broad range of messages. Below are the most common reasons readers contact us and what each one involves.
- Factual corrections — Our reviews are researched and updated regularly, but crypto casinos change their terms, bonuses, and coin support frequently. If you spot something that no longer looks accurate, please tell us. We take accuracy seriously and will investigate and correct promptly.
- Content questions — If something in our reviews of sites like LuckyRollers, BetPanda, or BC Game is unclear, or you want more detail on how a particular bonus or withdrawal process works, send us your question and we will do our best to clarify.
- Coverage suggestions — Reader input shapes what we write. If there is a crypto casino, a topic, or an angle you would like to see covered — instant withdrawals compared across more coins, for example, or a deeper look at no-KYC verification — let us know.
- Partnership and commercial enquiries — If you represent a crypto casino or a related business and would like to discuss how we work with partners, please introduce yourself and describe what you have in mind. We review all enquiries against our editorial standards before responding.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you to appropriate resources. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available 24/7.
- Technical issues — Broken links, display problems, or anything else on the site that isn't working as it should — flag it and we will look into it.
What to Expect After You Write In
Once your message arrives, it goes to the relevant member of our editorial team — not a shared inbox managed by a bot. You will receive a reply from a person who has read what you wrote.
Our usual turnaround is two working days. During particularly busy periods it may stretch a little longer, but we follow up on every message. If you have not heard back after three working days, a brief follow-up is welcome.
We do not respond to unsolicited link-insertion requests, AI-generated content pitches, or requests to alter editorial rankings for commercial reasons. Our casino rankings are based on independent research, and position is never for sale.
A Word on Our Editorial Standards
Bitcoin Casino covers offshore crypto casinos for US players — a market where accuracy and honesty matter more than most. The sites we review, from LuckyRollers to Vave, are assessed on factors like payout speed, coin support, licensing, and bonus terms. We disclose affiliate relationships clearly, and commercial arrangements do not determine how a site is ranked or what limitations we report about it.
If something we have published appears to misrepresent a casino's terms, understates a risk, or conflicts with information you have encountered directly, we want to hear about it. Reader feedback is one of the most effective checks on accuracy we have.
Responsible Gambling — A Standing Note
Gambling at offshore crypto casinos carries real financial risk, including the additional factor of cryptocurrency price volatility. Offshore sites operate in a legal grey area for most US players and may not offer the same responsible gambling tools or self-exclusion programmes as state-regulated operators.
If gambling is causing problems for you or someone close to you, please reach out for support. The National Problem Gambling Helpline is available around the clock at 1-800-GAMBLER. All content on this site is intended for adults aged 18 or 21 and over, depending on the applicable rules in your state.
We look forward to hearing from you.